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Billing Terms & Conditions

Payment:

  • All payments are due when order is placed via PayPal or Credit Card.

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  • If a payment method is declined, the buyer forfeits the ownership of any items purchased.

 

Shipping Policies:

  • Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase.
  • If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller, or a replacement item will be sent.
  • If an item is damaged during shipping, seller will initiate a insurance claim and reship damaged item upon approval from shipping carrier.

 

Refund/Return Policy:

  • Items are entitled to be refunded or returned based on complaint.
  • Exchanges are granted on a case-by-case basis.
  • Our standard return policy is 30 days and a 10% restocking fee on all new returns and no refund on shipping.
  • ** Fuel and Electrical items, ex. (Carburetor's, Magneto's, etc.) are not returnable once installed as they cannot be resold as new. **
  • No merchandise can be returned without prior authorization. Credit will not be issued for merchandise returned without a return merchandise authorization. Please contact us via phone or email for an authorization.

 

Cancellation:

  • An item may be cancelled up until payment has been processed.
  • Once payment has been processed, the buyer is responsible for payment.
  • Refused items are subject to our standard return policy less any incurred additional shipping charges.
  • Griggs Lawn and Tractor is not responsible for pricing errors, and orders may be cancelled anytime by our staff.